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Real-time insights and performance metrics โข Last updated: Just now
Session time
This session
Voice commands
Active theme
Bot language
Real-time sync
Conversations started
Messages exchanged
AI response speed
User happiness score
Conversations resolved by AI
Track user engagement, AI performance & resolution rate
Most popular questions
User message sentiment
Issues needing assistance
Currently active
Deep insights into chatbot performance and user engagement patterns
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Queries resolved by AI
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Response accuracy score
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User happiness score
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Answer relevance rate
Discover peak hours and days when users engage with the chatbot most
๐ก Tip: Use this data to optimize staffing and response times during peak hours
Response times are ready for data collection
Analytics will show query trends and recommendations
Ready to track popular queries
System ready to track user satisfaction ratings from real conversations
Visualize how users navigate through conversations from start to resolution
0 users
0%0 users
0%0 users
0%0 users
0%๐ก Tip: Dashboard will analyze escalation patterns and provide optimization recommendations as data accumulates
Strategic insights and KPIs to drive business decisions and optimize chatbot ROI
Ready for performance tracking
Queries handled instantly
Return on investment
Target: 0 conversations
Compare current week performance against previous week to track growth and trends
๏ฟฝ Ready: Chart will populate with real data as conversations are tracked
Live monitoring of current chatbot usage and performance metrics
Live Chats Now
Chats Today
Avg Response Today
Generate comprehensive reports and export data in multiple formats for analysis
Automatically receive reports via email